Successful on-demand solutions
At many locations in our Nordic countries, with small towns and long distances, traditional public transport with fixed bus routes is not a realistic option, neither for transport service providers and regions nor for travellers. Quite simply, a new, smart approach is needed to travelling together. Such as Nobina’s on-demand concept.
One of the major challenges for public transport is to provide attractive solutions in small towns and rural areas at a reasonable cost and with reasonable ticket prices. In many regions, the distances are long and the journeys few, which means buses are almost empty for many of the kilometres driven. Here, Nobina has successfully launched on-demand services, which provide more and better public transport using fewer resources and at lower cost.
Smart, on-demand services
On-demand services allow travellers to order their own journey – whenever, however, wherever. Instead of a fixed bus route with a number of bus stops, on-demand services have far more virtual bus stops where travellers can board. Travellers order their journey in an app and immediately receive information about the approximate waiting time, which is rarely more than 10–15 minutes.
In Säffle, public transport use has risen 1,200 percent since the service was introduced in 2021. Subsequently, Nobina has also launched on-demand solutions in Sunne, Sundsvall and Kinna. The solutions are slightly different between the various locations but are based on the same smart benefits – bus services that offer much better accessibility and flexibility for travellers and also significantly reduce the climate and environmental impact.
Only sustainability benefits
What in theory may sound impossible both practically and economically – sending buses on demand, similar to a taxi – has proven to be a very successful solution with only sustainability benefits:
- Passengers can travel when they want to, where they want to, and in most cases to “their” bus stop, since there are many more virtual bus stops.
- Instead of large buses, we can drive smaller buses and minibuses, adapted to the number of travellers. This reduces emissions, resource use and noise.
- The buses always take the most direct route and never drive at times or to bus stops without travellers, but only when and where someone wants to travel.
- More people in smaller towns and rural areas can and want to travel by public transport and with this solution they have the opportunity to leave their car at home – or perhaps refrain entirely from investing in a car or second car.
- Vehicles are freed up and can be used where they are needed most.
- On-demand services can be used as an alternative to scheduled bus services that may be difficult to run efficiently and attractively in rural areas, or as a complement to traditional fixed bus routes in cities.